This website is operated by Alphabella Ltd. We take your privacy very seriously therefore we urge you to read this policy very carefully because it contains important information about on :
Who are we
Alphabella Ltd (we or us) collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulations which apply across the European Union (including the United Kingdom) and we are responsible as a controller of that personal information for the purpose of those laws.
The personal information we collect and use
A) Personal information you provide us
We collect the following information that you provide us.
Name:Address:Contact number:Email address:
Some examples of when we collect this information include:
When purchasing from our online store.
B) Personal information you provide about third parties
If you give us information about another person, you confirm that the other person has appointed you to act on their behalf and agreed that you:
shall consent on their behalf to the processing of their personal data, shall receive any data protection notices on their behalf and, shall consent on their behalf to the transfer of their personal data abroad
C) Monitoring and recoding communications
We may monitor communications such as emails and telephone calls for the following purposes:
How we use your personal information
We collect information about our users for the following purposes:
Identify you and manage any accounts you may hold with us, process your orders.
Who your information may be shared with
We may shar your information with:
Law enforcement agencies in connection with any investigation to help prevent unlawful activity.
We will not share your personal information with any other 3rd parties.
We would like to send you information about our product, services, offers, competitions and our business which may be of interest to you, Such information could be sent by post, email, telephone, text message or automated call.
We will ask whether you would like us to send you marketing messages on the first occasion that you provide any relevant contact information (i.e on purchase or subscribing to our website) If you do opt in to receive such marketing from us you can opt out at any time. If you have any quires about how to opt out or if you are receiving messages you do not want contact us using the details provided below.
Whether personal information has to be provided by you and if so why ?
The provision of the following information is required from you:
Name:Address:Contact Number:Email Address:
This is to enable us to do the following:
To process your specified order in able to arrange shipping and invoicing.
We will inform you at the point of collecting information from you, whether you are required to provide the information to us.
How long your personal information will be kept
We will hold your personal information for the following periods:
Name and address 6 years to satisfy UK law.
Keeping your information secure
We have appropriate security measures in place to prevent personal information from being accidently lost or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentially.